RETURN AND REFUND POLICY

For your satisfaction, we do our best to ensure that your food is made to the requirements specified in your order. If a refund is desired and you did not order through DoorDash, please bring your receipt, your order, and credit card (if applicable) to the shop.

Online Orders

If you ordered through Toast, please contact us (see below for options). If you ordered through DoorDash, please contact DoorDash customer service.

Wrong Order

If the wrong food was delivered, please contact us and email a photo of both your receipt and order to info@buntheburger.com. We will make reasonable changes in transactions and provide the right food as ordered.  

Order Cancellations

If you placed an order online and tried to cancel the order after the food has been cooked, please note that we do not accept these sort of cancellations. Please contact us and we will see what we can do.

Food Quality

We cook our food using the freshest ingredients possible and do the best we can to assure that such quality is preserved. Given Toast online orders are also delivered by a third party, please give us a call or email us and let us know. We will take care of the inconvenience so long as you are able to provide your receipt and order. If this pertains to a DoorDash order, please contact DoorDash customer service.

There are various terms and conditions that we include to ensure the professsionalism and quality of our services. If you feel the need to contact us, please feel free to do so. Our management team will help you out with ordering as we want to ensure you have a satisfying experience. 

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